Terms and Conditions of Hire

These Terms and Conditions govern the hire of skips and the provision of waste collection services by A&S Skips, a division of A&S Development (Redditch) Ltd. By placing an order through our website, by telephone or by any other means, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not place an order with us.

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1. Company Information

A&S Skips
A division of A&S Development (Redditch) Ltd

Company Registration Number: 6519473

Registered Waste Carrier and Broker Number: CBDU169207

Registered Office:
Millfield Farm
Pumphouse Lane
Webheath
Redditch
Worcestershire
B97 5PH

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2. Definitions

In these Terms and Conditions:

• “Company”, “we”, “our” or “us” means A&S Skips, a division of A&S Development (Redditch) Ltd.
• “Customer”, “you” or “hirer” means the individual or organisation hiring a skip from us.
• “Equipment” means any skip, container or associated equipment supplied by the Company.
• “Waste” means the material described by the customer at the time of booking and accepted by the Company for collection and disposal.
• “Hire Period” means the period beginning when the skip is delivered and ending when it is collected by the Company.
• “Working Day” means Monday to Friday excluding public and bank holidays in England and Wales.

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3. Formation of the Contract

3.1 Booking

Your booking becomes legally binding when we accept your order and issue a booking confirmation.

We reserve the right to refuse or cancel any booking where:

• the requested service cannot be safely carried out;
• the delivery location is unsuitable;
• incorrect information has been supplied;
• payment cannot be authorised; or
• the requested waste cannot lawfully be accepted.

3.2 Acceptance of these Terms

By placing an order with us, accepting delivery of a skip, or permitting delivery in accordance with your instructions, you confirm that you have read, understood and accepted these Terms and Conditions.

These Terms apply to all skip hire services unless otherwise agreed by us in writing.

3.3 Consumer Contracts

Where you are acting as a consumer, nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other applicable consumer protection legislation.

Where you are hiring on behalf of a business, these consumer rights may not apply.

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4. Private Driveway Requirement

4.1 Delivery Locations

A&S Skips only supplies skips for placement on private driveways or private land with the permission of the landowner.

We do not deliver skips for placement on:

• public highways;
• roads;
• footpaths;
• verges;
• carriageways; or
• any other land requiring a local authority permit.

Customers who require a skip on a public highway should not place an order through our website.

4.2 Confirmation During Booking

During the booking process you must confirm that a suitable private driveway or private area of land is available for delivery.

Failure to provide this confirmation will prevent your booking from being accepted.

4.3 Suitability of the Delivery Location

The customer is responsible for ensuring that:

• the driveway or private land is owned by them or that they have permission from the landowner;
• there is sufficient access for our delivery vehicle;
• there are no height, width or weight restrictions preventing safe delivery;
• the ground is firm, level and capable of supporting both the skip and our delivery vehicle;
• the location is free from obstructions including parked vehicles, gates, trees, cables or other hazards.

Our driver has the final decision regarding whether a delivery can be completed safely.

If, in the driver’s reasonable opinion, delivery would be unsafe or could damage property, we reserve the right to refuse delivery.

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5. Delivery and Collection

5.1 Delivery

We will make every reasonable effort to deliver and collect skips on the requested date. However, delivery and collection dates and times are estimates only and are not guaranteed.

Delays caused by traffic, weather conditions, vehicle breakdown, accidents or other circumstances beyond our reasonable control shall not constitute a breach of contract.

5.2 Customer Availability

You do not need to be present during delivery provided:

• clear delivery instructions have been provided;
• access is available; and
• you accept responsibility for the chosen placement location.

If our driver places the skip in accordance with your instructions, delivery will be deemed complete.

5.3 Failed Deliveries

If delivery cannot be completed because:

• access is blocked;
• the driveway is unsuitable;
• the location differs from that described when booking;
• there is insufficient space;
• delivery would be unsafe; or
• the customer has provided inaccurate information,

we reserve the right to:

• refuse delivery;
• cancel the booking;
• rearrange delivery; and/or
• charge any reasonable costs incurred as a result of the failed delivery.

5.4 Collection

When collection has been requested, the customer must ensure that the skip remains accessible to our vehicle.

If collection cannot be completed because access has been obstructed or restricted, an additional charge may be made for a return visit.

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6. Customer Responsibilities

Throughout the Hire Period the customer is responsible for the safe use of the skip.

The customer agrees that they will:

• only place waste into the skip that has been declared and accepted by the Company;
• ensure the skip is not overloaded or filled above the top edge;
• not light fires in or near the skip;
• not place hot ashes, burning materials or explosive items into the skip;
• not move the skip after delivery;
• not alter, paint, damage or interfere with the skip or its markings;
• allow reasonable access for inspection, maintenance or collection;
• keep children and unauthorised persons away from the skip where reasonably practicable; and
• promptly notify us of any damage, theft or incident affecting the skip.

6.1 Damage to Driveways and Property

Skips and delivery vehicles are heavy and may cause damage to driveways, paving, block paving, tarmac, concrete, manhole covers, drainage systems, underground services, lawns or other surfaces.

By instructing us to place a skip on your chosen location, you acknowledge and accept this risk.

It is your responsibility to ensure that the surface is structurally capable of supporting the combined weight of the delivery vehicle, skip and its contents.

To the fullest extent permitted by law, A&S Skips accepts no liability for damage arising solely from following the customer’s delivery instructions where the surface proves unsuitable.

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7. Acceptable and Prohibited Waste

7.1 Acceptable Waste

The customer must ensure that only the type of waste declared at the time of booking is placed into the skip.

We reserve the right to inspect the contents of any skip before collection and to refuse collection where prohibited or undeclared waste has been deposited.

7.2 Prohibited Waste

The following materials must not be placed into the skip unless we have expressly agreed to accept them in writing:

• Asbestos or asbestos-containing materials.
• Clinical or medical waste.
• Animal carcasses or animal waste.
• Food waste in large quantities.
• Liquid waste of any kind.
• Paints, solvents, oils, fuels or other hazardous liquids.
• Gas cylinders or pressurised containers.
• Batteries.
• Tyres.
• Electrical and electronic equipment (WEEE), unless previously agreed.
• Fridges, freezers or air conditioning units.
• Chemicals, pesticides or toxic substances.
• Explosive, flammable or combustible materials.
• Any material classified as hazardous waste.
• Any waste which cannot lawfully be transported or disposed of by the Company.

7.3 Additional Charges

If prohibited, hazardous or undeclared waste is placed into the skip, we may:

• refuse to collect the skip until the prohibited waste has been removed;
• arrange for its removal at the customer’s expense;
• apply additional disposal or treatment charges; and
• recover any costs, fines or losses incurred by the Company as a result.

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8. Duty of Care and Environmental Responsibilities

Under the Environmental Protection Act 1990, all persons producing waste have a legal Duty of Care to ensure that waste is described accurately and transferred responsibly.

By hiring a skip from A&S Skips, you confirm that:

• the description of your waste provided during booking is accurate;
• you are legally entitled to dispose of the waste;
• the waste does not contain prohibited materials unless previously agreed in writing; and
• you will comply with all applicable environmental legislation.

Where inaccurate information has been provided regarding the nature of the waste, the customer shall remain responsible for any additional costs incurred by the Company.

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9. Hire Period

9.1 Standard Hire

The standard hire period will be as agreed at the time of booking.

If additional hire time is required, the customer should contact us before the agreed collection date.

9.2 Extended Hire

Where we agree to extend the hire period, additional hire charges may apply at our current rates.

Extensions are subject to availability and cannot be guaranteed.

9.3 Early Collection

If you require collection before the agreed hire period has expired, we will make reasonable efforts to accommodate your request.

No refund or reduction in hire charges will normally be available where the skip is collected early at the customer’s request.

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10. Charges and Payment

10.1 Prices

All prices displayed on our website are in pounds sterling (£) and include VAT where applicable unless otherwise stated.

Quoted prices apply only to the waste type and hire period agreed at the time of booking.

10.2 Payment

Payment is required in full before delivery unless a credit account has been approved by the Company.

10.3 Business Account Customers

Approved account customers must pay all invoices within 30 days of the invoice date unless otherwise agreed in writing.

Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

10.4 Additional Charges

Additional charges may be payable where:

• the skip is overloaded;
• prohibited waste is deposited;
• additional disposal costs are incurred;
• delivery or collection cannot be completed due to customer error or lack of access;
• the hire period is extended; or
• additional services are requested after the booking has been confirmed.

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11. Cancellation and Refund Policy

11.1 Consumer Cancellation Rights

If you are purchasing our services as a consumer, your rights are protected by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015.

You have the right to cancel your booking within 14 days of entering into the contract unless you have requested that the skip hire service begins within this cancellation period.

11.2 Requesting Delivery Within the Cooling-Off Period

Most customers require delivery before the expiry of the 14-day cooling-off period.

By requesting delivery before this period expires, you expressly request that we begin providing the service immediately.

If the service has begun and you later cancel, you may lose your right to receive a full refund and may be required to pay for any services already provided in accordance with applicable consumer legislation.

11.3 Cancellation Before Dispatch or Delivery

If you cancel your booking before the skip has been dispatched or delivered, we will refund the amount paid less a £60 administration fee.

This fee represents the reasonable administrative costs incurred in processing your booking, scheduling transport, allocating vehicles, payment processing and administering the cancellation.

11.4 Cancellation After Dispatch or Delivery

Once a skip has been dispatched for delivery or delivered to the agreed location, the hire service is considered to have commenced.

If you cancel after this point:

• delivery charges are non-refundable;
• reasonable collection charges may apply where applicable;
• reasonable costs already incurred in providing the service may be deducted from any refund due; and
• where the service has been substantially or fully performed, you may not be entitled to a refund.

11.5 Failed Deliveries

If delivery cannot be completed because:

• the delivery address is incorrect;
• the customer has failed to provide a suitable private driveway or private land;
• access is obstructed or restricted;
• the delivery location is unsafe;
• the customer has supplied inaccurate information during booking; or
• the customer has failed to comply with these Terms and Conditions,

we reserve the right to cancel the booking or rearrange delivery. Any reasonable costs incurred as a result may be charged to the customer.

11.6 Refund Processing

Where a refund is due, it will normally be made using the original payment method within 5 to 10 working days after the refund has been approved.

Processing times may vary depending on your payment provider.

11.7 Exceptional Circumstances

Refund requests outside the terms of this policy may be considered at our sole discretion where exceptional circumstances exist.

Nothing in this section affects your statutory rights under applicable UK consumer legislation.

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12. Liability and Limitation of Liability

12.1 Our Responsibility

We will provide our services with reasonable care and skill in accordance with the Consumer Rights Act 2015 and all other applicable laws.

Nothing in these Terms and Conditions excludes or limits our liability where it would be unlawful to do so, including liability for:

• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot be excluded or limited under applicable law.

12.2 Customer Responsibility

The customer is responsible for ensuring that:

• all information provided during booking is complete and accurate;
• the delivery location is suitable and safe;
• only permitted waste is placed into the skip;
• the skip is used safely and lawfully throughout the hire period; and
• reasonable care is taken to prevent damage to the skip.

12.3 Damage to Property

Where a skip is delivered in accordance with the customer’s instructions, the customer accepts responsibility for the suitability of the chosen location.

To the fullest extent permitted by law, the Company shall not be liable for damage to driveways, paving, block paving, tarmac, concrete, gardens, grassed areas, underground services, drains, manhole covers or similar surfaces where such damage results from the weight of the delivery vehicle or skip and the customer has requested delivery to that location.

12.4 Indirect Losses

To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss, including loss of profit, loss of business, loss of contracts or loss of opportunity arising from the hire of our equipment or services.

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13. Events Beyond Our Reasonable Control (Force Majeure)

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.

These circumstances include, but are not limited to:

• severe weather;
• flooding;
• fire;
• industrial disputes;
• road closures or traffic incidents;
• vehicle breakdowns;
• government restrictions;
• public emergencies; or
• any other event beyond our reasonable control.

Where such circumstances occur, we will make reasonable efforts to fulfil the booking as soon as reasonably practicable.

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14. Suspension and Termination

We reserve the right to suspend or terminate the hire agreement immediately where:

• these Terms and Conditions have been breached;
• payment has not been received when due;
• the skip is being used unlawfully or unsafely;
• prohibited waste has been deposited;
• the customer has provided false or misleading information; or
• continued performance of the contract would place our employees, vehicles or property at unreasonable risk.

Termination of the agreement shall not affect any rights or remedies that have accrued prior to termination.

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15. Complaints

We are committed to providing a high standard of customer service.

If you are dissatisfied with any aspect of our service, please contact us as soon as possible so that we have the opportunity to investigate and resolve the matter.

Complaints should be submitted using the contact details published on our website.

We aim to acknowledge complaints promptly and respond within a reasonable period.

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16. Data Protection and Privacy

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal information collected during the booking process will only be used for purposes connected with providing our services, administering your booking, processing payments, complying with legal obligations and improving our services.

Further information about how we collect, use and protect personal information is available in our Privacy Policy.

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17. Website Use

Whilst we make every reasonable effort to ensure that the information published on our website is accurate, we cannot guarantee that all content is free from errors or omissions.

We reserve the right to amend prices, services, specifications and website content without prior notice.

The availability of products and services displayed on the website is subject to operational requirements and geographic coverage.

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18. Changes to these Terms and Conditions

We may amend these Terms and Conditions from time to time in order to reflect changes in legislation, regulatory requirements, business practices or the services we provide.

The version published on our website at the time a booking is made shall apply to that booking.

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19. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and interpreted in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising from these Terms and Conditions, except where mandatory consumer protection legislation provides otherwise.

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20. Contact Us

If you have any questions about these Terms and Conditions, your booking or our services, please contact:

A&S Skips
A division of A&S Development (Redditch) Ltd

Registered Office:
Millfield Farm
Pumphouse Lane
Webheath
Redditch
Worcestershire
B97 5PH

Please use the contact details published on our website for all enquiries relating to bookings, cancellations, refunds or complaints.

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Last Updated: July 2026

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